01 · CUSTOMER SUPPORT

We are here to help.

For assistance, contact Brookcrate™ through the official details below. When contacting us about an order, please include your order number and the email address used at checkout.

Email: service@brookcrate.com
Phone: 15860909350

02 · SUPPORT TOPICS

• Product information and availability.
• Order confirmation and order status.
• Shipping and delivery questions.
• Return and refund requests.
• Payment and checkout assistance.

03 · BUSINESS DETAILS

The Brookcrate™ brand and brookcrate.com are owned and operated by Hangzhou Qianyou Network Technology Co., Ltd.
Owner: Wang Minyan
Business address: Room 711, Unit 44, Building 2, No. 217 Wujiang Road, Wangjiang Subdistrict, Shangcheng District, Hangzhou City, Zhejiang Province