Payment processing.

Brookcrate™ uses the payment options made available at checkout. Payment information may be processed by third-party payment providers that support the store.

Brookcrate™ does not request complete payment card numbers through email or telephone communication.

Order verification.

We may contact a customer to verify information, prevent fraud, resolve payment issues, or confirm delivery details. If payment cannot be authorized, an order may not be completed.

Protect your information.

• Use a secure and private device during checkout.
• Do not share passwords or payment details.
• Contact us if you notice an unauthorized order.
• Use only official Brookcrate™ contact details.

Payment questions may be sent to service@brookcrate.com or 15860909350. The Brookcrate™ brand and brookcrate.com are owned and operated by Hangzhou Qianyou Network Technology Co., Ltd.